Return & Exchange Policy
Our Return and Exchange Policy is guaranteed for all customers and applies to all products displayed on our store.
All products offered on our store are eligible for return or exchange in accordance with the terms and conditions stated on this page.
Products may be returned or exchanged provided they remain in their original condition as received and are packaged in their original packaging.
Return or exchange requests will be reviewed and approved within 3 business days.
Once a return or exchange request is approved, our courier representative will reach the customer within 3–5 business days.
To request a return or exchange, please send a message via WhatsApp to the number provided on the shipping label, or contact us through our Contact Us page.
Please take clear photos of the product and send them along with your city, address, and order number. The product may be exchanged if it is defective, damaged, or does not function as agreed.
The customer will receive a full refund if the product received is significantly different from the product description displayed on our website.
We are not responsible for any expectations regarding product use that are not explicitly stated on the product page of our website.
